NTL world email hacked

[Archive4]

My old Ntlworld email was never shut down and has now been hacked. How do I arrange for this to be deleted. 

[John_GS]

Hi @Archive4 

Thanks for posting and welcome to the community.

Sorry to hear of the email issue.

I'll send you a PM now to assist further.

Best wishes.

[John_GS]

Hi @Archive4 

Thanks for joining me on PM and providing me the details. This has been raised to IT to delete the mailbox. The timescales are 3-5 working days.

Best wishes.

[Archive4]

Thank you. I look forward to its deletion in due course. 

[Natalie_L]

You're welcome Archive4.

Our team will get this actioned as quickly as possible. 

Thanks for your patience and please do reach out if we can assist in the future. 

Take care, 

[Archive4]

Hi Natalie

I am just wondering if there is any update following on from my initial request to delete my old email account. 

[Archive4]

Hi John

I am just wondering if there is any update following on from my initial request to delete my old email account. 

[Paul_DN]

Hi Archive4,

Thank you for reaching back out, when an I T ticket is raised to delete an Email, this can take up to to 10 working days however is usually quicker.

Regards

Paul.