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NTL world account hacked

Hi

Like others, I have an old NTL world account that has been hacked.  As the account is so old, I cannot access it online as the hacker has also stolen my password and the info held on the account is so out of date, I cannot verify.

I need to get this email deleted.  Who can help me? Is there a number I can call, I tried the virgin media numbers but they just send me in circles

Thanks

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Re: NTL world account hacked

Hi @Mrshollands

 

My apologies for the delayed reply. I can see my colleague was dealing with this via PM but he's still awaiting a reply to his last message. Could you reply to this so we can sort this out for you?

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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