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Washaway
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My very old ntlworld email account has been HACKED - Please can it be deleted URGENTLY

Hi my old ntlworld email account has/is beening hacked and needs to be deleted/removed URGENTLY.

 

I was told when I moved and had to leave Virgin 3 years ago that it would be deleted after 90 days, clearly that hasn't happened! 

Please can you help? I will provide the old email address on a private  link/chat.

 

Thanks

 

 

 

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Paul_DN
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Re: My very old ntlworld email account has been HACKED - Please can it be deleted URGENTLY

Hi Washaway,

 

Thank you for reaching out to us in our community and welcome, I am sorry to hear your email has been hacked, when you leave Virgin we advise you may lose your email access within 90 days of leaving in some cases this does not happen, 

 

So I can help further and get the email permanently deleted I will send you an invite into a private chat, please click on the purple envelope to accept.

 

 

Regards

 

Paul.