My old man was duped by a Virgin Media scam call!! What now?
We just received a very similar call from these scammers but unfortunately my dad answered the phone and the scammers got him to open the CMD and was asking him to type stuff for ages. So i'm unsure how much damage is done.
It wasnt until my dad asked me and everyone to turn off their devices I got suspicious, then asked who my dad was talking to. I asked to speak to them. Within 5 secs of speaking I realised its a scam call. The scammer started swearing then hung up after I asked to call him back.
My question is, do you think running anti-virus scan software will revert any damage? Or is there any other measure. I don't actually know the extent of the damage because my dad is computer illiterate and was just doing as he was told.
Re: My old man was duped by a Virgin Media scam call!! What now?
24-11-202007:28 - edited 24-11-202007:29
Yes I would do a full clean installation of Windows 10 do not keep software / data, even though malawarebytes is great software the scammers are quite good at hiding what ever they have installed on the computer, I understand it is quite a chore as you will have to install all of the software again.
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