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My ntlworld email has been hacked and password changed

Joining in

My NTLWORLD email account has been hacked and a spam email sent out to all my contacts - with a respond to a hotmail email account..  I can no longer access my emails due to the password which it looks like they have changed.

How can I reset my password?  And gain access to my emails again.


Forum Team
Forum Team

Hey AnneWilson, thank you for reaching out and a warm welcome to the community, I am sorry to hear your email has been hacked.

I would like to take a look into and get to the bottom of it.

I am going to send you a PM, please can you look out for the purple envelope. Thanks 

Matt - Forum Team

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