Virgin Media Community

[hatfield]

I was sending extra information relating to an ongoing abuse case that I reported to AmazonAWS. The e-mail had a repeat spam e-mail attachment and I was replying to ec2-abuse@amazon.com. The e-mail stuck in my outbox and repeat attempts to send didn't work. I couldn't see the sync error i was getting each time. Since i have checked for malware and found none I assume i'm in the clear but it means I cannot update the genuine abuse report. I changed my password and this immediately cleared the block. I then got the virginmedia alert e-mail which confirmed the problem is your spam system still. 

[Ashleigh_C]

Hi there @hatfield 

Thank you so much for your post and welcome back to the community forums! 

I'm so sorry to hear that you have faced this issue. I'd be happy to check this over with you and make sure everything is sorted for you. 

I'll pop you a PM now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.

Thank you.