Just received an email that one of my devices may have malware, and if I am unable to resolve it my connection may be cut off.which I can't afford because I am working from home.can anyone please help.
Try running these programs:MBAM free: https://www.malwarebytes.com/mwb-download/Eset online scanner: http://www.eset.com/us/online-scanner/Adwcleaner: https://www.malwarebytes.com/adwcleaner/
If these find one or more infections but do not fully remove them it will be wise to register with a malware removal site to receive dedicated malware removal instructions, an expert will remain with you throughout the process until confirmation that your PC is 100% clean.Malwarebytes virus/malware removal forum:https://forums.malwarebytes.com/forum/7-windows-malware-removal-help-support/Bleeping computer malware/virus removal forum:https://www.bleepingcomputer.com/forums/forum22.html
Do you have any phones, Tablets, or other devices which may be infected? If so you’d have to check them too.iDevices aren’t affected by malware unless jailbroken.