The mature content filter on mobile that blocks 18+ content for Virgin media mobile users appears to also be blocking access to my companies website www.evona.com when clients are using Virgin Media + 4g on mobile.
This website loads perfectly fine on a virgin media broadband hard line/wifi connection on desktop so this only affects users on mobile.
Is there any way I can get our IP address 13.248.155.104 or domain white listed with virgin media so that potential customers are not blocked from using our website on their mobile devices ?
The website is currently hosted on webflow and I have contacted them to see if there is anything they can do on their side but I assume that either the domain name www.evona.com or the ip address of the server has been blocked. It would be great to know what the problem is if anyone has any ideas.