My Ntl World email hacked

[Hacked]

I have received today an email telling me my password and claiming to have film of me visiting Porn sites etc. Very similar to mails I have seen on threads here from April 2022 and prior.

I tried to log in to change the password but i suspoect the hacker has changed it

Please help

[用心棒]

Try following the advice from Graham_A here  Re: Secondary email password - Virgin Media Community - 5200830

If the compromised authentication credentials are used elsewhere then do make sure to change them there also and do use a unique password for each one.

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[Paulina_Z]

Hi @Hacked,

Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that this has been your experience with your mailbox recently! 

Can you tell us if you've tried to reset your password by clicking the "Forgotten Password" option? Please take a look at our Login Issues page to see if this can help you sign into your mailbox again.

Please confirm if you're an active Virgin Media customer at the moment, or are you no longer a customer?

You can also take a look at our Fraud and Security page for more information about this. Keep us updated so we can help further if needed.

Thank you.