Virgin Media Community

[Jsshnx]

Hi,

I work for a Housing Association and one of the manhole covers is missing on an area of our green land. I’m concerned as it’s a health and safety hazard.

Is anyone able to PM me asap please in regards to that, so it can be made safe as soon as possible.

kind regards

jess 

[goslow]

Suggest you post up a photo of the issue. This helps the VM forum team to assess the problem and forward it on for action.

[Jsshnx · Accepted solution]

 

[Zach_R]

Hi @Jsshnx,

Thank you for your posts and welcome to our community forums. We're here to help.
 

I am sorry to see this manhole appears to be damaged. Thanks for bringing it to our attention and for supplying the photo too. I'll send you a private message in a few moments to share details of its location and we can go from there. Please respond to this at your earliest convenience.

Thanks,
 

[Zach_R]

Hi @Jsshnx,

Thank you for getting back to me via private message. As discussed, this has now been raised to the relevant contacts to investigate and address ASAP.

Thanks,
 

[Jsshnx]

Hi,

Thats great. Thanks for your help.

Kind regards

jess

[Molly_T]

Hi Jess, 

Thankyou for getting back to us. Im sure Zach and the team will be back in touch with an update as soon as possible. 

Please do let us know if there is anything else you need in the meantime! 

All the best.