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Kathleentanton
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Missed payment

on ‎10-03-2022 20:38

Hello,

it says I’ve missed my payment this month but I have proof on my bank statement that I have paid you bill this month on the 3rd March. 

Can anyone help me. I cannot find an email or number to contact anyone to speak too. 

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Graham_A
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Re: Missed payment

on ‎10-03-2022 21:08

'it says I’ve missed my payment this month but I have proof on my bank statement that I have paid you bill this month on the 3rd March. '

Can you explain what 'it' is in this context.  Difficult to answer without a clear description of the issue.

Worth noting that there are many scam emails and texts doing the rounds claiming payments have been missed.

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Alex_RM
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Re: Missed payment

on ‎12-03-2022 09:32

Hi Kathleentanton,

 

Thanks for posting and sorry for any confusion regarding your bills.

 

Are you able to elaborate on what Graham_A has asked?

 

Have you signed in online here to check your bill breakdown/ charges and ensure everything is up to date?

 

Alex_Rm

 

 

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