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Andyjenk3
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Message 21 of 27
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Re: Missed calls from our landline but no calls made

We do not use the landline very much (mainly for incoming) and I have not noticed and my partner has not said. I will ask.

As I said, I will cancel the appointment if these calls stop.

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Lee_R
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Message 22 of 27
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Re: Missed calls from our landline but no calls made

Thanks for getting back to me @Andyjenk3

Please do keep us informed how things go.

Regards


Lee

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Andyjenk3
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Message 23 of 27
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Re: Missed calls from our landline but no calls made

We are having fewer calls of this type so hopefully it will die away. I will cancel the engineer's visit. I can always request one later if the problem persists.

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Paul_DN
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Message 24 of 27
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Re: Missed calls from our landline but no calls made

Hi Andyjenk3,

 

Thank you for the update, if you do wish to make another appoint later we will more than happily help you with this.

 

Regards

 

Paul.

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Andyjenk3
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Message 25 of 27
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Re: Missed calls from our landline but no calls made

Thanks Paul. I used Messenger to cancel. Hope it worked🙂

Andy

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Andyjenk3
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Message 26 of 27
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Re: Missed calls from our landline but no calls made

Am unable to send a message to cancel engineer's visit as no mobile reception near my house. Can someone advise alternative or cancel for me please?

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Paul_DN
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Message 27 of 27
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Re: Missed calls from our landline but no calls made

Hi Andy,

 

UI will be more than happy to cancel or reschedule for you, I will send you a invite into a private chat, please click on the purple envelope to accept, 

 

Regards

 

Paul.

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