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Microsoft Edge new webpages appear to be from Virgin Media

I opened up Microsoft Edge this morning and opened a news page.  Each new tab (opened directly from links in the news feed) starts off with the item I want to read, but after a few seconds it switches to a message purporting to be from VM, offering a prize for being a loyal customer (I do use VM Broadband). It says that I can anonymously vote to say whether I'm satisfied or not (obviously dodgy)! 

The url slightly differs each https://eu.famvisitor.xyz/dc0a78177781ac6d2418966a111a96e5/index.html?ip=81.109.86.133&siteid=YjY0Mj...

https://eu.famvisitor.xyz/dc0a78177781ac6d2418966a111a96e5/index.html?ip=81.109.86.133&siteid=YjY0Mj...

Is this a VM issue or Edge (it doesn't happen on my other browsers)? 

Any suggestions much appreciated!

 

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Re: Microsoft Edge new webpages appear to be from Virgin Media

Hello

Those popups are not from Virginmedia.

This sounds like potentially either the website is infected or you have some malicious software on your device, I would suggest to run a program called malwarebytes it is free to scan / remove the malicious software.

Regards Mike

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Re: Microsoft Edge new webpages appear to be from Virgin Media

Thanks Mike - is there a specific website or provider I should go to to download the program you suggest? I'm understandably a bit twitchy now ...
Jane
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Re: Microsoft Edge new webpages appear to be from Virgin Media

Hello Jane

Here is the direct webpage  that will download it https://www.malwarebytes.com/

Regards Mike

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Re: Microsoft Edge new webpages appear to be from Virgin Media

I also have seen these 'pages', several times, most recently this morning, while reading a page from The Telegraph Online, using Chrome.  The source was:

https://eu.visitorvisaa.xyz/dc0a78177781ac6d2418966a111a96e5/index.html?ip=[REMOVED]&siteid=YjY0NTYyMDI2NTQ1NDYyNzUyMSMxNTk5Mzg5NDE1QDU5MDhAXzk1ZWE0MTVjMmEzODY3NGY1MmEzODlkOWUyODRiZjUz&trackid=202009061050241421 

If Virgin Media are interested (moderator?), I'm sure they could act on this information.

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Re: Microsoft Edge new webpages appear to be from Virgin Media

Hi - I downloaded the the malwarebytes software (see above) ran a scan and the dodgy malware was identified and quarantined, then deleted my cookies; browsing history etc.. and the problem has gone away. 

 

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Re: Microsoft Edge new webpages appear to be from Virgin Media

Hello @JaneR368 

Glad that has fixed the problem you were having, malawarebytes is a great piece of software that I use myself.

Stay safe and have a good afternoon

Regards Mike

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Re: Microsoft Edge new webpages appear to be from Virgin Media

Browsers (Edge, Chrome, Firefox etc) have their own reporting features so you can report dodgy sites.  It's fairly straightforward, as detailed in the (Edge) screengrab below:

esg.jpg

You should be on the page you wish to report, then just follow the simple instructions.  If more users report them, they can be blocked before you land on them.  However, that said, some of the more persistent stuff may lurk in the registry and may stop this feature from working.







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