Memorable Word

[Dk679]

Hi there,

I understand it is possible to request a new memorable Word is posted our to one of your customers.

My parents are not able to use the Internet, but need this Word resent so they can make changes to their account.  Can you help?

[Reece_MH]

Hi @Dk679,

Thanks for posting, and welcome to our Community Forums!

In regards to a memorable word, we can get a letter sent to the address for any future contact with us. In regards to the issues your parents are experiencing with the internet, I'm going to pop you a PM to gather some more information.

Please look out for the purple envelope at the top-right of the forums.

Cheers,