• 435
  • 1
  • 3
On our wavelength
Message 1 of 2
Flag for a moderator

Malware letter

Hi we have received a letter saying one of our devices has malware on it, the malware is called matsnu.

I have a question does this malware only infect pc's? Or does it infect phones tablets etc, we only have one pc and I done a virus scan and came up with nothing, we have lots of phones and tablets and I'm in process of running antivirus scans on all of them.

Just wondered what is this matsnu and how do I get rid of it and is it only for Windows that it infects? Any help be nice...

0 Kudos
  • 13.14K
  • 1.78K
  • 5.88K
Very Insightful Person
Very Insightful Person
Message 2 of 2
Flag for a moderator

Re: Malware letter

Have you tried searching for 'Matsnu malware' on your chosen search engine?

Seems to have been around for years and on initial look affects windows operating systems.

Also previously raised here:

I am a VM customer. There are no guarantees that my advice will work.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks


Mark as Helpful Answer if I've helped

0 Kudos