cancel
Showing results for 
Search instead for 
Did you mean: 

Malicious connection attempt

berth
Joining in

Good evening,

A virgin customer is trying to break into my server. I have an IP address but not willing to post it publicly. I would like you to disclose the identity of the person behind the IP address please. Your customer is abusing your service. It is not legitimate use.

I have tried to connect to an agent via the chatbot but it looks impossible.

I am not a virgin cutomser. How can I reach a human being please?

Thanks.

Bertrand

1 ACCEPTED SOLUTION

Accepted Solutions

goslow
Alessandro Volta

VM does employ human beings but VM does not necessarily encourage making contact with them!

Try https://netreport.virginmedia.com/netreport/

Network attack>>Network abuse

See where this Helpful Answer was posted

3 REPLIES 3

goslow
Alessandro Volta

VM does employ human beings but VM does not necessarily encourage making contact with them!

Try https://netreport.virginmedia.com/netreport/

Network attack>>Network abuse

用心棒
Very Insightful Person
Very Insightful Person

@berth wrote:


A virgin customer is trying to break into my server. I have an IP address but not willing to post it publicly. I would like you to disclose the identity of the person behind the IP address please.…


FYI: no reputable organisation would disclose such information without being legally compelled

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say thanks

berth
Joining in

Thank you for your replies.