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Letters received about Malware Feb & Mar 2023

On our wavelength

I have now received 2 letters 2 months running about fact that a device I’m running may be infected with malware.

I have a subscription to Norton for Malware protection on all laptops and PCs and have run device tests on mobile phones and kindle/iPads and never had problems with them.

I also gave smart TVs and smart lightbulbs and an Orbi mesh network that I gave no idea how to check for malware on.  I believe I’m taking all precautions that I can.

any further advice appreciated?

Ref: F010498190 & F010572720



Very Insightful Person
Very Insightful Person

Did the notifications identify the malware by name? No, then follow the advice given in the notice and assume the issue is resolved as there it nothing more you can do given your current security measures and lack of identifying information in the notices.

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