I have received yet another letter stating that a device using my internet connection MAY BE infected with malware.
I have scanned all devices on my network and all are clean. There is no information about what malware has been detected and all it states is that a third party has notified Virgin Media.
I am an IT Specialist working in the Finance sector so know quite a bit about these things.
How am I supposed to identify what is at fault with no other information other than a device may be infected?
I do have a NAS server on my home network which I can access from my phone or iPad externally. Is this causing the 'alert'?
Could someone help identify what I am supposed to look at as the letter is quite threatening when it states my service could be suspended due to this activity!
