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Letter re malware on our systems

Cera147
Joining in

Scanned all devices no malware found. Why are we getting this notification?

3 REPLIES 3

Client62
Legend

Devices that are loaded with non standard tools to gain access to TV / Sport content are a common trigger.

用心棒
Very Insightful Person
Very Insightful Person

Did the notice mention the malware name?

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Roger_Gooner
Alessandro Volta

VM does send out malware alerts. It's a good thing to ensure that your systems are up-to-date and do scans with more than one anti-virus product.

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Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection