Menu
Reply
Bryan56
  • 2
  • 0
  • 0
Joining in
366 Views
Message 1 of 6
Flag for a moderator

Letter - Device maybe infected with Malware

I have been advised by email and letter that a device maybe infected with malware.

Like another user writing on here, I have made checks and found nothing. Also the letter does not name the malware. 

Ref is VMIS-NETWORKATTACKS-F008945076

Thanks

0 Kudos
Reply
用心棒
  • 5.82K
  • 655
  • 2.03K
Very Insightful Person
Very Insightful Person
313 Views
Message 2 of 6
Flag for a moderator

Re: Letter - Device maybe infected with Malware

Issue has been flagged to the forum team who will hopefully be able to provide the missing information; be aware it can take them a few hours / days to respond.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Gareth_L
  • 6.2K
  • 380
  • 676
Forum Team
Forum Team
255 Views
Message 3 of 6
Flag for a moderator

Re: Letter - Device maybe infected with Malware

Hello Bryan56

Sorry to hear about the malware letter 
I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

0 Kudos
Reply
Bryan56
  • 2
  • 0
  • 0
Joining in
249 Views
Message 4 of 6
Flag for a moderator

Re: Letter - Device maybe infected with Malware

Have checked and no messages showing

0 Kudos
Reply
Gareth_L
  • 6.2K
  • 380
  • 676
Forum Team
Forum Team
247 Views
Message 5 of 6
Flag for a moderator

Re: Letter - Device maybe infected with Malware

Hi Bryan56, I have sent the message again

Gareth_L

0 Kudos
Reply
Buffer6
  • 10.47K
  • 92
  • 614
Hero
196 Views
Message 6 of 6
Flag for a moderator

Re: Letter - Device maybe infected with Malware

Click on the letter icon at the top right of the page to see forum messages 

letter icon.jpg

0 Kudos
Reply