Although I received the email during the call with the team member, I am still suspicious because when I google the email above the results show that this email is not legit. I need further confirmation before I continue to sign anything.
This address is what caught my attention on opening the email. icehosted is not a Virgin domain, virginmedia is just the subdomain. I thought icehosted was a signing service but upon Googleing there's not much detail about it. I would have thought the link would go to one of the Virgin domains. Everything else lines up except this email and the link.
i'm out, because you've been told it's phishing, you linked to a another thread that also said the email address mentioned is not a virgin email address, and yet you still seem to want to believe it's legit.