Latest Phishing News 29/11/2023
We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response
Email 1
FINAL REMINDER
We are closing all old version of our Mailbox as from Today, Please follow the link below to update your account, Failure to do this. Your account will closed.
CLICK HERE TO UPDATE NOW <LINK REMOVED>
Email 2
Dear Member,
Starting on November 26th, 2023, virginmedia customers that are yet to
update their account will no longer be able to log-in due to the recent security upgrade
please follow the link below to secure your account:
VERIFY NOW
Thank you,
Please do not reply to this message. Mail sent to cannot be answered.
© 2023 Virgin Communications Parent, Inc. All rights reserved
Email 3
The password to your mailbox xxxxxx@virginmedia.com has expired.
A new password will be generated by the system.
You will be signed out automatically exactly 3 hours after this email is opened.
It is recommended to keep using your current password.
To keep using your current password, kindly use the button below.
Keep Current Password
Email is generated by virginmedia.com Email Server for xxxxx@virginmedia.com
Email 4
Virgin media
Your Virgin Media Bill
Update Payment Details
We're sorry to let you know there's a problem with your payment details. Please log in and quickly update your card information to fix this. This ensures a smooth experience
Log in to Your Account.
Your payment method will be retried automatically
over the next few days.
Kind regards,
The Virgin Media team
Key information about our charges and fees
Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don't pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.
Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our price guide for details on our charges.
Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.
Help
My Virgin Media
Contact us
Please do not reply to this email
Virgin Media Payments Ltd. Registered Office: 500 Brook Drive, Reading, RG2 6UU.
Registered in England and Wales No. 6024812. MCD
