We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response.
From: [Email Removed] Sent: XX January XXXX XX:XX To: [Email Removed] Subject: Log in to your My Virgin Media account and claim your refund
Dear Virgin Media Customer
All Virgin Media products and bundles have a contract term. After reviewing your account statements we decided to refund the billing differences back to you.
Refund period: XXXX-XXXX Refund amount: £XXX.XX
The easiest way to check that we have the right address and bank account details for you are through My Virgin Media online.
Please log in to your Virgin media account and claim refund