We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response.
From: Virgin Media [Email Removed] To: [Email Removed] Date: XX November XXXX at XX:XX Subject: Refund Reference: XXXXXXXXXX
Virgin media Your Refund is ready Refund date: XX November £XX.XX Direct credit date: XX December
Your Virgin Media refund is now ready and waiting for you online.
After calculating your latest annual, we have determined that you're eligible for an over-payment refund of £XX.XX.
We have noticed that some of your account details has been expired or is missing. To process your refund you need to sign in to My Virgin Media and correct your acount details.
Sign in now
After you correct your account details, your refund will be credited to your account on XX December.
Should you need to get in contact with us either online or over the phone, you'll need these details: