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Latest Phishing News 26/11/2019

Latest Phishing News 26/11/2019

We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.

Your Bill
is ready to view

Issue date: XX November
bill payment
Direct Debit date: XX of November

View service status

Your latest Virgin Media billing information is missing/expired or invalid.

To see the payment details for your Virgin Media account, please use the red ' view service status ' button above and sign in to My Virgin Media.

You've chosen to pay your bill by Direct Debit. For this you need to have an active payment on your Virgin Media account, and we will request monthly payments from your bank or building society on or immediately after XX December 2019.

If you'd like to get started, you'll find all the details on our website [Link Removed]

Should you need to get in contact with us either online or over the phone, you'll need these details:

Issue number:

Area reference:

Kind regards,

The Virgin Media team
Key information about our charges and fees

Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don't pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.

Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our price guide for details on our charges.

Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.

My Virgin Media
Contact us
Please do not reply to this email

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