We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.
Dear <email removed>
Our administration detected that we were unable to process your latest bill. It appears that some of the billing details associated with your account have expired or missing
Your products are scheduled to disconnected on:
29 November, 2018
To avoid interruption of your products we strongly recommend that you log in and verify your billing details.
Verify your billing details.
Thank you for being a Virgin Media customer!
The Virgin Media Team
Registered address: Media House, Bartley Wood Business Park, Hook, Hampshire RG27 9UP. Registered in England and Wales No. 02591237.
This mail is from Virgin Media Customer Service to notify you that your account access will be temporary terminated as a result of suspicious login activities on your account from an unknown location.
We have reasons to believe that your ntlworld.com e-mail account may have been accessed by someone else and it was for illegal activities. Please run this file and Follow instructions:
You are to send Virgin Media Admin the information below otherwise we shall block this account permanently, you must reply to this email immediately and reconfirm/enter your details below:
E-mail: Password: Confirm Password:
Note that if we do not receive your reply in the next 48hrs we shall deactivate this account.