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Latest Phishing News 25/11/2019

Latest Phishing News 25/11/2019

We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.

Customer ID: [Email Removed]
Bill Payment issue

Download/View ebill status

Your latest Virgin Media bill has not been paid and is waiting for you online.

You must update your payment information as soon as possible to avoid any service restrictions, download now the myVirgin Media Bills & Payments for your package. To see the detail behind your charges, please use the red 'View ebill status' button above and sign in to My Virgin Media.

You've chosen to pay your bill by Direct Debit. Failing to provide payment details will lead to service disconnection on XX December 2019.

We hope that you are able to resolve this issue promptly.

Your can view/download your Virgin Media status form here

Kind regards,

The Virgin Media team
Key information about our charges and fees

Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don't pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.

Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our price guide for details on our charges.

Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.

My Virgin Media
Contact us
Please do not reply to this email

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