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Hello, We're sorry to inform you that your package could not be automatically renewed. The payment processor has detected that some of the billing details associated with your account has expired or is missing. Your package is now pending for automatic disconnection on: XXth March 2020. To continue your package you need to sign in and update your billing details. Update your details
Once you have update your billing details, your bill will be processed in 3-5 business days and the automatic suspension will be removed. Kind regards, The Virgin Media team Virgin media
My Virgin Media
Our billing administration has noticed that your last bill payment failed.The payment processor detect that some of the billing information associated with your account has expired or missing.
Your service is now pending for automatic disconnection on:
** March 2020
If you want to continue the Virgin Media service you need to sign in and complete the billing verification.
Once you have complete the billing verification, your bill will be processed shortly and the automatic disconnection removed.