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Int-Sec · ‎23-11-2023

Latest Phishing News 23/11/2023

We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response

Email 1

VIRGINMEDIA
Dear Users,
We are closing all old versions of Our Mailbox as of November 24th 2023.

Please follow the link below to update your account :
New Version
Thank You. Please do not reply to this message. Mail sent to this address cannot be answered.

Email 2

VIRGINMEDIA 2023

We are closing all old version of our Mailbox as from November 22nd

Please follow the link below to update your Mailbox:

CHECK FOR UPDATE

Thank You.
Please do not reply to this message. Mail sent to this address cannot be answered.

Email 3

Email Αdministrator

Hello abuse ,

Τhe passwοrd for your acçount " xxxxx@virginmedia.com " is set to expire / 24/10/2023 4:26:19 a.m. ) .
Continue with the same pasšword and avoid any disruption in accessing your accöunt.
Contíñue with same Ρassword
Best regards,
The virginmedia.com team
virginmedia.com ©2023

Email 4

Hello user

If it were you, you may proceed.

lately unable to log in?

After checking the activities on your account, disable any program or device that you don't recognize.

Login To Restore/Activity

Email 5

Virgin media
Your Virgin Media Bill

Update Payment Details

Dear Customer,

Apologies for the inconvenience. We're facing a payment issue for your account. Kindly update your card info in Your Account for a smooth experience. Our system will retry
processing your payment shortly.

Log in to Your Account.

Your payment method will be retried automatically
over the next few days.

Kind regards,

The Virgin Media team

Key information about our charges and fees

Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don't pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.

Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our price guide for details on our charges.

Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.

Help

My Virgin Media

Contact us

Please do not reply to this email

Virgin Media Payments Ltd. Registered Office: 500 Brook Drive, Reading, RG2 6UU.
Registered in England and Wales No. 6024812.

MCD

Email 6

Your December
Virgin Media bill
Hi User,
Your latest Virgin Media bill is now ready and waiting for you online.
View this bill
Your bill
£144.00
Bill date: December 2023
Payment date: 23 December 2023
You've chosen to pay your bill by Direct Debit. We will request £144.00 from your bank or building society on or immediately after 23 December 2023.
About this month's bill...
Let us break it down for you
Your package: £44.00
Your package includes your standard monthly bundle / package cost, plus any promotions and discounts applied. This month they cover your advanced month from 12 November.
Owed from last month: £100.00
Your Virgin Media account is up to date, thank you.
You're saving £9.00 a month
You have 1 promotional discount
You are receiving a discount that will end on 03 March 2024
Your account
Account number: *************
Area reference: **
Payment reference: *****************
Need a little help?
If you have any questions or need help understanding your bill, you'll find all the answers at virginmedia.com/help
Get the My Virgin Media app
Stay on top of your broadband, TV, home phone and mobile accounts, all in one place. Use the app to:
. Check your package details
. View bills and manage payments
. Check the service status in your area
. Get help via the in-app chat

Download on the App Store GET IT ON Google Play
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* If you make changes to your package mid-month, your next bill will reflect this.
Key information about our charges and fees
Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don't pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.
Late Payment Fee: Please make sure you pay the bill before the payment due date other- wise you may be charged a late payment fee. Please see our price guide for details on our charges.
Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.
Virgin media
Privacy | About Us

Virgin Media Payments Ltd. Registered Office: 500 Brook Drive, Reading, RG2 6UU.
Registered in England and Wales No. 6024812.

Remember, Virgin Media will never ask you for personal information via email.

Please do not reply to this email.
OGB

Save Paper - Do you really need to print this e-mail?
This email contains information from Virgin Media and/or Telefonica UK Limited (O2) and may be confidential and legally privileged. Statements and opinions expressed in this email or any attachment may not represent either those of Virgin Media or Telefonica UK Limited. Any representations or commitments in this email or any attachment are subject to contract. The information in this email is intended solely for the attention of the addressee(s) and if you are not the intended recipient please delete it (including any attachment) from your system, and be aware that any disclosure, copying distribution or use of any of this information is not permitted.

If you are in receipt of a suspicious email or you have received an email in error from Virgin Media, please report it to www.virginmedia.com/netreport, or for Telefonica UK Limited (O2), please report it to www.o2.co.uk/help/safety-and-security.

Registered offices:

Virgin Media Limited, 500 Brook Drive, Reading, RG2 6UU. Registered in England and Wales: 2591237

VMED O2 UK Limited, Griffin House, 161 Hammersmith Road, London, United Kingdom, W6 8BS. Registered in England and