We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.
Hello <Email Address>,
Your Direct Debit payment failed, due to our automatic billing system detecting incorrect account details.
Your service is pending to be disconnect on: XXth May, 2020.
Visit My Vіrgіn Мediа by clicking the button below, and validate your account details to avoid interruption of your service.
My Virgin Media Account
Should you need to get in contact with us either online or over the phone, you'll need these details: