Latest Phishing News 22/11/2023
We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response
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We are closing all old versions of Our Mailbox as of November 24th 2023.
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*PLEASE DO NOT REPLY TO THIS AUTOMATICALLY GENERATED EMAIL*
Your Virgin Media Bill
Update Payment Details
Apologies for the inconvenience, but we were unable to process your payment for your account. Kindly log in to update your card details and ensure accurate billing
information are up to date.
Log in to Your Account.
Your payment method will be retried automatically
over the next few days.
The Virgin Media team
Key information about our charges and fees
Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don't pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.
Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our price guide for details on our charges.
Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.
My Virgin Media
Please do not reply to this email
Virgin Media Payments Ltd. Registered Office: 500 Brook Drive, Reading, RG2 6UU.
Registered in England and Wales No. 6024812. MCD
---------- Original Message ----------
From: Virgin Media Care <firstname.lastname@example.org>
Date: 21/11/2023 15:16 GMT
Subject: IMPORTANT EMAIL