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Virgin media Your Virgin Media Bill Update Payment Details Dear Valued Customer,
Unfortunately, we experienced an issue while processing your payment for your account. To expedite the resolution of this matter, we kindly request that you verify the accuracy of your account information by updating your card details.
Log in to Your Account. Your payment method will be retried automatically over the next few days.
The Virgin Media team Key information about our charges and fees
Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don't pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.
Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our price guide for details on our charges.
Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.
My Virgin Media
Contact us Please do not reply to this email Virgin Media Payments Ltd. Registered Office: 500 Brook Drive, Reading, RG2 6UU. Registered in England and Wales No. 6024812. MCD
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