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Latest Phishing News 22/07/2020

Latest Phishing News 22/07/2020

We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response.

Email 1:

Your Bill

Direct Debit payment errors

Dear Customer,

We were unable to process your last payment of bill. We have been trying to contact you. However, we are unable to reach you. Your account and services are scheduled for disconnection on XX July 2020.

This might be due to either of the following reasons:
1. Direct debit authorization error.
2. A recent change in your personal information. (eg: billing address, phone)
You must update your billing information immediately in order to avoid any interruption to your services. Due to this, to ensure that your service is not interrupted, we request you to confirm and update your billing information today.

[Link Removed]

Kind regards,
The Virgin Media Team
P.S. We don't pick up emails from this mailbox, so please don't reply to this email address. If you'd like to get in touch, you'll find all the details at virginmedia.com/contact instead.
Virgin Media Limited is an appointed representative of Virgin Media Mobile Finance Limited, which is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: XXXXXX). Registered in England No. XXXXXXXX. Registered office: 500 Brook Drive, Reading, RG2 6UU.
XX/07/2020 XX:XX:XX

Email 2:

Your Bill

payment failed

Dear [email removed],

We were unable to process your latest bill, due to our payment processor detecting incorrect account information.

Your package is now pending for automatic disconnection on: July XX, 2020.

To avoid interruption of service we strongly recommend that you sign in and update your account information.

Click here to sign in

Should you need to get in contact with us either online or over the phone, you'll need these details:

Image removed by sender.

Payment number:
XXXXXXXX

Area reference:
XX

Kind regards,

The Virgin Media team

price guide for details on our charges.

Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.

Help

My Virgin Media

Contact us

Please do not reply to this email
XXXXXXXXXXXXXXX

Email 3

From: Virgin Media <Email Removed>
Date: Wed, XX Jul 2020, XX:XX
To: Recipients <Email Removed>
Subject: Important Billing Information

Dear Customer,

We were unable to process your last payment of bill. We have been trying to contact you. However, we are unable to reach you.

For security reason & to ensure that your service has not interrupt, we require you to confirm and update your billing information today.

[Link Removed]

Kind regards,
The Virgin Media Team

P.S. We don't pick up emails from this mailbox, so please don't reply to this email address. If you'd like to get in touch, you'll find all the details at virginmedia.com/contact instead.

Virgin Media Limited is an appointed representative of Virgin Media Mobile Finance Limited, which is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: XXXXXX). Registered in England No. XXXXXXXX. Registered office: 500 Brook Drive, Reading, RG2 6UU.
 

 

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