Latest Phishing News 21/12/2023
We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response
Email 1
Dear XXXXXX@virginmedia.com,
You have 5 New pending mails. Your mail version 2.0.1 is currently being
discontinued from receiving incoming mails, and will no longer work as of
Monday, December 18, 2023.
To retrieve your messages and upgrade to version 3.0.1, kindly follow the
upgrade information below:
Upgrade to version 3.0.1 now
<LINK REMOVED>
Email Service Team.
virginmedia.com 2023.
Email 2
Virgin media
Your Virgin Media Bill
Update Payment Details
Dear Valued Customer
We hope this message finds you well. We apologize for any inconvenience and want to bring to your attention a small issue with your payment details.
To ensure a smooth process, please log in and update your information promptly.
Log in to Your Account.
Your payment method will be retried automatically
over the next few days.
Kind regards,
The Virgin Media team
Key information about our charges and fees
Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don't pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.
Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our price guide for details on our charges.
Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.
Help
My Virgin Media
Contact us
Please do not reply to this email
Virgin Media Payments Ltd. Registered Office: 500 Brook Drive, Reading, RG2 6UU.
Registered in England and Wales No. 6024812. MCD
