Latest Phishing News 21/11/2023
We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response
Email 1
Virgin Media
Dear User,
As a valid customer, you need to switch your Mailbox to the latest version of your Email to avoid disconnecting you from our server.
Kindly Update to our newest version below.
Newest Version Here
Sincerely
Virgin Media and O2 My Account
Virgin Media. 2023 All Rights Reserved
Email 2
Virgin mobile
Account Update
Update Your Card Details
Update date:
14th November 2023
Account number:
Ending xxxxx
Mobile number:
Ending xxxxx
Your tariff:
19DAY Promo 32.22 - 64GB + Ultd mins
Log in to Your Account
Your payment will be taken by Direct Debit on or just after 28th December 2023
Dear Customer,
We apologize for the inconvenience, but there's an issue with your payment details.
Please log into Your Account and update your card details by following the simple steps.
Our system will attempt to process your payment again in a few days.
Thanks for your prompt action.
Best regards,
The Virgin Media Team.
Help
Your Account
Contact us
Email 3
Hello!
You have (1) New miss call on your Mail
Duration: 1:36 secs
Received: Tuesday, Nov 21st, 2023
Play voice call
2023 Virgin IT Services. All rights reserved.
Please do not reply to this e-mail. Mail sent to this address cannot be answered.
Email 4
Your Virgin Media Bill
Update Payment Details
Dear Customer,
Apologies for the inconvenience, but we were unable to process your payment for your account. Kindly log in to update your card details and ensure accurate billing
information are up to date.
Log in to Your Account.
Your payment method will be retried automatically
over the next few days.
Kind regards,
The Virgin Media team
Key information about our charges and fees
Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don't pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.
Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our price guide for details on our charges.
Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.
Help
My Virgin Media
Contact us
Please do not reply to this email
Virgin Media Payments Ltd. Registered Office: 500 Brook Drive, Reading, RG2 6UU.
Registered in England and Wales No. 6024812. MCD
