We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.
Virgin media Your Bill payment failed Hello [Email Removed],
The payment of your latest bill failed, due to our payment processor detecting invalid account details.
Your service is pending to be disconnect on: XXth May, 2020.
Visit My Vіrgіn Мediа by clicking the button below, and correct your account details to avoid interruption of your service.
My Virgin Media Account
Should you need to get in contact with us either online or over the phone, you'll need these details:
Payment number: XXXXXXXXX Area reference: XX
The Virgin Media team price guide for details on our charges.
Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges. Help