We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.
Dear [Email Removed],
The payment for your latest Virgin Media bill failed. It appears that some of the billing details associated with your account have expired.
Your service is pending disconnection on: 23 April 2019
To avoid interruption of service we strongly recommend that you login and update your billing details now.
Update your billing details [Link Removed]
Thank you for being a Virgin Media customer!
The Virgin Media Team
P.S. We don't pick up emails from this mailbox, so please don't reply to this email address. If you'd like to get in touch, you'll find all the details at help instead.
21 April 2019
Hello, your latest Virgin Media bill could not be processed due to system error kindly visit your My Account here [Link Removed] and update your details
We appreciate your cooperation.
Kind regards, The Virgin Media team.
This e-mail message and its contents are confidential. It is intended solely for the person or entity to whom it is addressed and may contain confidential or privileged information. You must not disclose, copy, distribute or take any action in reliance on this e-mail.