Latest Phishing News 19/09/2023
We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response
Email 1
Virgin media
Dear User,
We noticed you have been ignoring our upgrade messages. Your email has reached storage limit, soon your mailbox won't receive some incoming messages due to the full storage.
Make sure you upgrade your mailbox immediately.
UPGRADE NOW
NOTE: YOUR EMAIL ADDRESS WILL BE DISABLED IF NOT UPGRADED. (UPGRADE IS FREE).
Kind regards,
The Virgin 2023
Email 2
Virgin-Media
We are closing all old version of our Mailbox as from Sept 5th
Please follow the link below to update your Mailbox:
click here to update now
Thank You.
Please do not reply to this message. Mail sent to this address cannot be answered.
Email 3
Your Virgin Media Bill
Your September bill is online
Bill date: 23rd September
£87.64
Direct Debit date: 23rd September
View this bill
i You currently have 1 promotional discount saving £9.00 a month
You are receiving a discount that will end on 28 May 2024
Your latest Virgin Media bill is now ready and waiting for you online.
We've noticed that this bill is a little different when compared to last month.
Your charges this month include £85.00 for your package, and £2.64 for usage. To see the detail behind your additional charges, please use the 'View this bill' button above and sign in to My Virgin Media.
You've chosen to pay your bill by Direct Debit. There is nothing more for you to do, and we will request £87.64 from your bank or building society on or immediately after 23rd September 2023.
Should you need to get in contact with us either online or over the phone, you'll need these details:
Account number:
xxxxxxxxxxx
Area reference:
xx
Payment reference:
xxxxxxxxxxxxx
Anything else or need a little help?
If you have any questions or need help understanding your bill, you'll find all the answers at virginmedia.com/currenthelp
Kind regards,
The Virgin Media team
Key information about our charges and fees
Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don't pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.
Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our price guide for details on our charges.
Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.
Help
My Virgin Media
Contact us
Please do not reply to this email
Virgin Media Payments Ltd. Registered Office: 500 Brook Drive, Reading, RG2 6UU.
Registered in England and Wales No. 6024812. OGD
Email 4
Dear User,
Since we're undertaking maintenance, all emails must be updated; doing so will allow us to get rid of additional inactive accounts. You may resume driving more quickly than before with the help of our newly improved services. An account will be suspended if it is not updated in 24 hours. Enjoy the independence of the open road without worrying since we have you covered.
~ CLICK HERE TO UPDATE NOW ~
Email 5
Dear User
Your mailbox account failed to sync and returned (6) incoming emails
Synchronization was unsuccessful because your mailbox could not be validated.
Check Mail To retrieve.
Thanks,
account team
