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Latest Phishing News 19/05/2022

Latest Phishing News 19/05/2022

We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response.


Email 1

Virgin media

Your Virgin Media Bill

Your May bill is online

Bill date: 18th May


Direct Debit date: 6th June

View this bill

You currently have 1 promotional discount saving £8.00 a month

You Are Receiving A Discount That Will End on 11-SEP-22

Your latest Virgin Media bill is now ready and waiting for you online.

Your charges this month include £54.25 for your package. To see the detail behind your charges, please use the 'View this bill' button above and sign in to My Virgin Media.

You've chosen to pay your bill by Direct Debit. There is nothing more for you to do, and we will request £54.25 from your bank or building society on or immediately after 6th June 2022.

Should you need to get in contact with us either online or over the phone, you'll need these details:

Account number:


Area reference:


Payment reference:


Anything else or need a little help?

If you have any questions or need help understanding your bill, you'll find all the answers at virginmedia.

Kind regards,

The Virgin Media team

Key information about our charges and fees

Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don’t pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.

Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our price guide for details on our charges.

Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.


My Virgin Media

Contact us

Please do not reply to this email

 Virgin Media Payments Ltd. Registered Office: 500 Brook Drive, Reading, RG2 6UU.

Registered in England and Wales No. 6024812.    OGD


Email 2

Dear phishing

You have (10) undelivered emails held due to server error update, release to inbox or messages will be deleted automatically within 24hrs and can't be retreive.

Time : 5/18/2022 3:41:19 p.m.

Retreive Held Messages To Inbox

Copright; 2022    virginmedia     Source: Administration Support


Email 3

Check Your Virginmedia

 below for security update

Tap on the link button below to Update

Click here


Email 4

Dear User

It has come to our notice of the high rate of phishing in our emails

We have brought to you a new system of security to easily detect spams

This update is free and ready to use for any user

Click The Underlined  NEW SECURITY FOR YOU  from Virgin Media

@VirginMedia 2022


Email 5


Due to our new Terms, we will be closing all email addresses using our old services. This simply means your email account will be discontinued (closed) after May 30, 2022. If you wish to continue using our email services please accept our new terms to avoid mail closure sign in to your My Virgin Media account.

Alternatively you can call our automated service on 150 from your Virgin Media phone or mobile or 0345 454 1111* from any other phone and select option 2.

Kind regards,

The Virgin Media team

*For details on how much it costs to call our team from a Virgin Media home phone, visit callcosts. Call costs from other networks and mobiles vary.


Email 6


Dear member,

You have requested to Deactivate your Email Account on the 17th of May, 2022. If you believe this is a Mistake or an Error from your Server,

Kindly Click Here to Cancel Termination to keep your email active otherwise your email will be Deactivated.

Service Mail Support

Please do not reply to this message. Mail sent to cannot be answered

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