We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response
Dear VirginMedia User,
"Starting from January 20th, 2023,Customers that are yet to update their account will no longer be able to log in via their email addresses due to recent new year upgrades.
Thank You. Please do not reply to this message. Mail sent to this address
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Email 3 We have discovered an issue with your plan that needs to be addressed immediately.To avoid a suspension of service, please contact our Member Support team today with the link below.
Many times, these issues are caused by outdated credit-card information, bandwidth constraints, conflicts with our Terms of Service or a membership expiration.