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Latest Phishing News 18/08/2023


Latest Phishing News 18/08/2023

We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response


Email 1

Virgin Media


Your incoming mails were placed on pending status due to the recent upgrade to our database.

To renew the mailbox kindly

Re-Validate Account

Failure to validate might leave your account vulnerable to Spam attacks and suspension will follow within 24hrs.

Kind regards,

The Media Team


Email 2

Virgin Media {o2}

Dear User,

You have received a new UPDATING message from Virgin o2       

New Message(s)

To access this message, please log on to your secure Portal RE-LOG IN and use the credentials provided by your practice.

By following the above instructions, you no longer need to call the office.

Thank you,

Virginmedia o2


Email 3
Dear User,

The classic version Virgin Mail that you're using on your computer will no longer be available and will be SHUTDOWN on August 16th, 2023. To ensure continued access to your mailbox account, kindly Upgrade your account to indicate that it is still in use:

Click here to Upgrade

Kindly ensure that your Mail Account is current to prevent any disruption in services.

Thank you

©2023 Virgin Media

Email 4

Virgin media

Your Virgin Media Quick Pay

Update your Payment Details

Dear Valued Customer,

We sincerely apologize for any inconvenience this may have caused. It has come to our attention that there was an issue while validating the payment for your account.

We kindly request your attention to resolve this matter by updating

your card details through our account portal.

Simply log into Your

Date: 18th August

Log in to Your Account

You currently have 2 promotional discounts saving a month

You're receiving a discount that will end on 18 September 2023

Your payment method will be retried automatically over the next few days.

Key information about our charges and fees

Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don’t pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.

Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our            price guide      for details on our charges.

Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our       price guide      for details on our charges.


My Virgin Media

Contact us

Please do not reply to this email

Virgin Media Payments Ltd. Registered Office:      500 Brook Drive, Reading, RG2 6UU.

Registered in England and Wales No. 6024812.


Email 5

Dear User,

Please follow the attached file to update your account to avoid disconnection.


The Virgin Media Mail Secure Team