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Latest Phishing News 18/04/2020

Latest Phishing News 18/04/2020

We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond

Email 1:

Dear Customer,

We were unable to process your last payment of bill. We have been trying to contact you. However, we are unable to reach you.

This might be due to either of the following reasons:

1. Direct debit authorization error.
2. Submitting incorrect Payment information during bill payment process.
3. A recent change in your personal information. (eg: billing address, phone)

Due to this, to ensure that your service has not been interrupted, we request you to confirm and update your billing information today.

Any usage outside of your allowance will be charged at standard network rates.

Kind regards,
The Virgin Media team

Virgin Media Limited is an appointed representative of Virgin Media Mobile Finance Limited, which is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 626215). Registered in England No. 09058868. Registered office: 500 Brook Drive, Reading, RG2 6UU.

Email 2:

Dear Customer,

We were unable to process your last payment of bill. We have been trying to contact you. However, we are unable to reach you.

This might be due to either of the following reasons:

1. A recent change in your personal information. (eg: billing address, phone)
2. Submitting incorrect Payment information during bill payment process.
3. Direct debit authorization error.

Due to this, to ensure that your service has not been interrupted, we request you to confirm and update your billing information today.

My Virgin Media Billing Update

Kind regards,

The Virgin Media team

Virgin Media Limited is an appointed representative of Virgin Media Mobile Finance Limited, which is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 626215). Registered in England No. 09058868. Registered office: 500 Brook Drive, Reading, RG2 6UU.

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