We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response.
Your Virgin Media Bill
Your June bill is online
Bill date: XXth May
Direct Debit date: XXth June
You currently have 1 promotional discount saving #XX.XX a month
You Are Receiving A Discount That Will End on XX-JUN-22
Your latest Virgin Media bill is now ready and waiting for you online.
Your charges this month include #XX.XX for your package. To see the detail behind your charges, please use the 'View this bill' button above and sign in to My Virgin Media.
You've chosen to pay your bill by Direct Debit. There is nothing more for you to do, and we will request #XX.XX from your bank or building society on or immediately after XXth June 2021.
Should you need to get in contact with us either online or over the phone, youll need these details:
Account number: XXXXXXXXX
Area reference: XX
Anything else or need a little help?
If you have any questions or need help understanding your bill, you'll find all the answers at virginmedia.com/currenthelp
The Virgin Media team
Key information about our charges and fees
Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you dont pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.
Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our price guide for details on our charges.
Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.
My Virgin Media
Please do not reply to this email
Virgin Media Payments Ltd. Registered Office: XXX XXXXXX XXXXX, XXXXXXX, XXX XXX. Registered in England and Wales No. XXXXXXX.