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Latest Phishing News 16/08/2023


Latest Phishing News 16/08/2023

We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response


Email 1

Dear Valued User,

"Starting from August 13th 2023 Virgin Media customers who have not confirmed their email account will no longer be able to log into them through email addresses.

We are currently checking on our email server to delete all inactive users, Kindly confirm that your email is active by Log-In to validate your account

Valid Verification

Please do not reply to this e-mail. Mail sent to this address cannot be answered. Customer Service Email ID # 1029.

Thank you for choosing Virgin media!

IT Security Help Desk


Email 2

Dear vbleisure,

4 messages addressed to you are currently on hold awaiting your further action. You can release all of your held messages and permit or block future emails from the senders, or manage messages individually.

Review all   Release all      Block all

Further Information:

To view your entire quarantine inbox or manage your preferences, Click Here

The system generated this notice on 13-08-2023, at 09:00AM Do not reply to this automated message.

© 2023 All rights reserved.


Email 3
Virgin mobile                    

Account Update

Update Your Card Details

Update date:

11th August 2023                          

Account number:

Ending xxxxxx   

Mobile number:

Ending xxxxxx   

Your tariff:

28DAY Promo 10.86 - 21GB + Ultd mins

Log in to Your Account

Your payment will be taken by Direct Debit on or just     after 26th September 2023

Dear Customer,

There's an important update about your account. We couldn't update your payment details due to account issues. Please log in and fix your billing info to avoid service disruptions. We appreciate your quick action.

Thank you.

The Virgin Media Team  .


Your Account

Contact us

Email 4

Virgin media

Your Virgin Media Quick Pay

Update your Quick pay online

We sincerely apologize for any inconvenience caused, but we've encountered issues while processing your recent payments. kindly request you to utilize the link provided below. and update your details.

Direct Debit date: 11th August

Log in to Your Account

You currently have 2 promotional discounts saving a month

You're receiving a discount that will end on 20 July 2023

Your payment method will be retried automatically over the next few days.

Key information about our charges and fees

Payment Handling Charge: Your payment is made to Virgin Media Payments Ltd, which is responsible for collecting the amounts payable by you to Virgin Media Ltd. Just so you know, if you don't pay by Direct Debit, Virgin Media Payments Ltd may charge a payment handling fee.

Late Payment Fee: Please make sure you pay the bill before the payment due date otherwise you may be charged a late payment fee. Please see our      price guide   for details on our charges.

Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our    price guide   for details on our charges.


My Virgin Media

Contact us

Please do not reply to this email

Virgin Media Payments Ltd. Registered Office:   500 Brook Drive, Reading, RG2 6UU.

Registered in England and Wales No. 6024812.    OGD


Email 5

Your mailbox " password is expiring!

The password to your mailbox   has expired.

A new password will be generated by the system.

You will be signed out automatically exactly 3 hours after this email is opened.

It is recommended to keep using your current password.

To keep using your current password, kindly use the button below.

Keep Current Password

Email is generated by Email Server for