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Latest Phishing News 16/04/2019

Latest Phishing News 16/04/2019

We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.

Email 1

Update your billing information today

Your billing information records are out of date. To ensure that the service will not be interrupted. Please update your billing information now.

To update your billing information, click [Link Removed] account and proceed with the update process.

Thank you for being a Virgin Media customer!

The Virgin Media Team

 
Email 2
Hi there,

First of all, thank you for being a Virgin Media customer.

At Virgin Media, we want to make sure we give you the best products and services we can.
It appears that some of the billing details associated with your account have expired.

End date of your service:

19 April 2019

[Link Removed] To avoid interruption of service we strongly recommend you to update your billing details now.

Virgin Media looks after the data collected and may use it together with information already held about you (e.g. the products you have) to make sure you're getting the products and services you want. This will be shared with the customer service team; however we will never share this information with anyone outside of Virgin Media without your consent. All the information collected is treated in accordance with the Virgin Media.

Can we help you with anything else? If you need any help or support with your products or services simply visit [Link Removed]. Or to get in touch, visit [Link Removed]

Thanks very much in advance for your help.

Yours sincerely,

The whole team at Virgin Media

** An important note **

 If the link is not clickable, please copy and paste this entire web address into your internet browser: [Link Removed]

 If you do not wish to receive further messages regarding research being conducted by Medallia on behalf of Virgin Media, please click here: [Link Removed]

 And just so you know, this email is unique to you. So please don't pass this email to others as they won't be able to answer the questions, and we won't see their feedback.
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