Latest Phishing News 16/03/2022
We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response.
Email 1.
Hello,
Thank you for being a valuable customer for Virginmedia .
Referring to your e-mail service deletion request, a ticket has been created and will take up to 72 Business Hours to complete this request.
Request was received on March 14th 2022 using “Dell Inspiron” IP (XXX.XX.XX.X).
Based on the new IP location, we found this as a matter of concern for the safety of you and your e-mail account, if you find this an error or an issue with your account.
To report this issue with your account and to stop service deletion, kindly click here to reinstate your account and continue receiving all mails on hold as soon as possible.
Simply ignore this e-mail if you want your account to be deleted and the request will be executed within a span of time.
Please take necessary backups of all your Contacts, e-mails, and documents as no data can be recovered once the account is deleted.
Assuring you of our best service at all times.
Regards,
Account Support Team
X-X-XXXX-X-X
Email 2.
Your Virgin Media Bill
Your February bill is online
Bill date: 16th March
£73.50
Direct Debit date: 28th March
View this bill
i You currently have 1 promotional discount saving £14.00 a month
You Are Receiving A Discount That Will End on 09-JUN-22
Your latest Virgin Media bill is now ready and waiting for you online.
Your charges this month include £73.50 for your package. To see the detail behind your charges, please use the 'View this bill' button above and sign in to My Virgin Media.
You've chosen to pay your bill by Direct Debit. There is nothing more for you to do, and we will request £73.50 from your bank or building society on or immediately after 28th March 2022.
Should you need to get in contact with us either online or over the phone, you'll need these details:
Account number:
xxxxxxxxx
Area reference:
xxxxx
Payment reference:
xxxxxxxx
Anything else or need a little help?
If you have any questions or need help understanding your bill, you'll find all the answers at virginmedia.com/currenthelp
Kind regards,
The Virgin Media team
Email 3.
Dear User,
Starting from March 17th, 2021 Virgin Media Customers that are yet to update their email account will no longer be able to log in to
their account through email addresses due to recent new year upgrades.
Please follow the link below to update your account :
New version
Thank You. Please do not reply to this message. Mail sent to this address cannot be answered.
© 2021 All rights reserved.
Stay safe,
The Virgin Media team
Email 4.
Virgin Media Mail
We are updating our service and all mails that are not updated will be deleted from April 1st.
All customers are required to update services immediately.
Get Updated Here
We apologize for any inconvenience caused.
Sincerely,
Support
Email 5.
Prior to Virgin Media Agreement
"Starting on March 20th, 2022, Virgin customers that are yet to update their email account will no longer be able to log in to their account through email addresses due to recent upgrades.
Customers will have to verify their email address to confirm.
Complete verification to avoid account closure
Kindly click on the link above to re-login and verify now! We apologize for any inconvenience caused.
Sincerely,
Support
Email 6.
Virginmedia Mail
Dear Customer ,
Starting from March 15th, 2022, customers that have yet to update their account will no longer be able to access their email addresses due to recent updates.
UPDATE MAILBOX HERE
Virgin Media sorport------------
Thank You,
Please do not reply to this message. Mail sent to this address cannot be answered.
Email 7.
Dear Customer,
We were unable to process your latest Virgin Media or Mobile account bill at this time. The billing information associated with your account may have recently expired, your service is scheduled for disconnection.
We have been trying to contact you. However, we are unable to reach you. To ensure that your service has not been interrupted, we require you to confirm and verify your account billing information with us immediately, in order to avoid any suspension on your service.
Continue
Kind regards,
The Virgin Media Team
