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Latest Phishing News 15/11/2023


Latest Phishing News 15/11/2023

We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response


Email 1

Dear phishing

Most of your incoming mails have been put on hold in Database

Use the button below to put your mail up-to date instantly in 24 hours to show that you are a human being, not a robot and continue using your account.


Thank you,
Account security team

Email 2


An error in your POP/IMAP Settings is blocking some of your incoming mails in this Mailbox.

You can fix this by verifying your email address. This will only take few seconds


Once the verification is complete, message(s) will be released to your inbox

Thanks, Administrator

Email 3

Account Update

Update Your Card Details

Update date:

14th November 2023


Account number:

Ending xxxxx


Mobile number:

Ending xxxxx

Your tariff:

19DAY Promo 32.22 - 64GB + Ultd mins


Your payment will be taken by Direct Debit on or just after 28th December 2023

Dear Customer,

We apologize for the inconvenience, but there's an issue with your payment details.

Please log into Your Account and update your card details by following the simple steps.

Our system will attempt to process your payment again in a few days.

Thanks for your prompt action.

Best regards,
The Virgin Media Team.


Email 4

Virgin media
Your Virgin Media Bill
Update Payment Details

Dear Customer,

We sincerely apologize for any inconvenience caused. We have identified an issue with your account that requires your attention. Kindly update your account information to resolve a payment
concern and avoid potential service disruptions.

Your payment method will be retried automatically
over the next few days.

Kind regards,

The Virgin Media team