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Hello, We're sorry to inform you that your package could not be automatically renewed. Your latest bill payment could not be processed. It appears that some of the account information has been expired or missing. If you want to continue your package. You need to renew your package before it automatic disconnect on: July XX, 2020. To continue your package you need to sign in and update your account information. Sign in now
Got a question or need a little help with your bill? You can check out our bill explainer. Kind regards, The Virgin Media team Virgin media Help
Your Bill payment failed Hello (email removed),
The payment for your latest bill failed, due to our automatic billing system detecting incorrect account information.
Your package is now pending for automatic disconnection on: July XX, 2020.
Visit your My Virgin Media account by clicking the button below, and correct your account information to avoid interruption of your service.
Should you need to get in contact with us either online or over the phone, you'll need these details:
Payment number: XXXXXXX
Area reference: XX Kind regards,
The Virgin Media team price guide for details on our charges.
Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges. Help
My Virgin Media
Contact us Please do not reply to this email XXXXXXXXXX