We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.
The payment for your latest Virgin Media bill failed. It appears that some of the billing details associated with your account have expired.
Your service is pending disconnection on: XX April 2019
To avoid interruption of service we strongly recommend that you login and update your billing details now.