We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.
Virgin media Your Bill payment failed
Hello [Email Removed],
Your latest Virgin Media bill payment failed, due to our payment processor detecting incorrect account details.
Your service is set to be suspended on: July XX, 2020.
Just visit My Virgin Media by clicking the button below, and correct your account details to avoid interruption of your service.
Sign in My Virgin Media
Should you need to get in contact with us either online or over the phone, you'll need these details:
Payment number: XXXXXXXX
Area reference: XX
The Virgin Media team price guide for details on our charges.
Failed Payments: If your payment has been cancelled or is not cleared by your bank or building society we might also need to charge you any bank or building society fees that we are charged as a result. Please see our price guide for details on our charges.
Help My Virgin Media Contact us Please do not reply to this email XXXXXXXXXXXXX
Dear Valued Customer,
Your latest Virgin Media bill is ready
Virgin Media Your Bill Summary
Payment due: 1st of the month
Payment reference: XXXXXXXXXXX
Great extras from Virgin Media
Did you know that all our customers get free servicing and repairs? This excludes mistreatment, but for anything else just let us know and we'll come and fix it at a time that suits you, without costing you a penny! For more nfo see here.
Making payments by phone is easy
If you want to make a credit or debit card payment by phone simply call our automated payment service.
Help with your bill
If you have any questions about the details of your bill, check out our bill explainer online for all the answers.
Anything else you'd like to know?
If you have any questions or need help understanding your bill, you'll find all the answers at [Link Removed].
The Virgin Media team
We have detected an issυe with the billing infοrmation associated with yoυr Accοunt, and this inevitable will temporarily restricted your accοunt sensitive features, to secυre and fix your accοunt billing infοrmation ,please be advised that you will have to perform this process manually.
To complete this prοcess, we strongly advise that you follow the [Link Removed] and adhere to the instructiοn stated to secυre your accοunt.
If not completed on before the aforementioned operatiοns the system will sυspend the transceiver functiοn of your e-mail account (but letters will remain on the mail host and is not affected). and also sυspend your accοunt, sorry for the inconvenience.
SUPPORT CENTER: For technical issues such as setting up your Virgin Media Services, troubleshooting problems, or υsing your Virgin Media mail or the Internet, you can access step-by-step instructiοns.
Please do not reply to this autοmated message. You will not receive a response to emails sent to this email address.